For years, we've been told 'the money is in the list' and so we go off and spend money on building our list.
Only ... there's a problem. Email open rates have consistently been going down over the last 15 to 20 years.
Remember AOL when Joanna Lumley proudly announced 'you have mail' and we got excited ?
That no longer happens. Instead we're deluged with emails every single day. And that causes a problem for us marketers.
So in this podcast, I talk about what numbers you need to measure your email success by.